On your Subscription page, you can find all information about your current subscription. The page can be found under 'Settings' in the system.

The system payment plan is adjusted after your business activity. This means that if you receive less than 500 bookings per year, you will pay a fixed low base price. If you receive more than 500 bookings, the price increases as your business grow.

The number of bookings, hence, the level of your subscription, can be viewed on your subscription page.

Note: Registrations on your events are not counted as 'bookings' in the system. Only regular services, i.e. one-and-one appointments, will be counted in your subscription plan!

The system does not send out receipts or invoices through email. Instead, you can go to the Subscription Page and download all your invoices. The invoices specify your subscription cost, including your subscription level, how many SMS messages you have sent, what extension apps you have activated, and your VAT rate.

You can also choose to upgrade to a yearly subscription. The price is lower than for a monthly subscription and you will only have to pay one invoice per year.

To upgrade to a yearly subscription, go to your Subscription page and click on Upgrade to yearly subscription. Then follow the steps to upgrade your subscription.

On your Subscription page, you can also choose to edit your billing information or add a second credit card to the system. We recommend always adding two credit cards, to make sure that your subscription will continue smoothly.

If you need to cancel your subscription, please send our customer service an email, or contact us in the chat.